Virtual Staff Organization Chart

This chart is created to easily illustrate a variety of positions within any virtual office that supports a business. Every position is connected in a relation to a capability or a professional field. As your team grows, new positions go deeper down the line. Altogether, the chart is a good snapshot of the versatility of roles on a given team.

Operations Manager

- Oversees everyone on the team
- Creates processes for optimal efficiency and ensures they are enforced
- Acts as the liaison between team members
- In charge of internal organization and communication
- Manages all company records

Operations Manager

Admin Recruitment Manager

- Handle incoming paperwork for new agents
- Coordinate with Agent Recruiter to manage candidate applications
- Coordinate with the Ads Manager to create ads campaigns for agent recruitment
- Manage communication and calendar for interviews/appointments

Operations Manager

Concierge Communication (Client Satisfaction)

- Oversee compliance of all parties
- Schedule 30, 90, 120-day client customer service follow up calls
- Manage calls, emails and texts
- Answer client questions and concerns

Operations Manager

Lead Sales Manager

- Conduct research on cold leads before calling
- Nurture cold and warm leads by sending follow-ups
- Establish first contact with cold leads
- Schedule appointments

Operations Manager

Director of Marketing

- Oversees entire Marketing Department
- Directs marketing strategy to increase brand awareness, increased sales, and agent recruitment
- Prepares and presents reports on marketing campaigns
- Creates and enforces workflows and tracking systems

Director of Marketing

Communications Manager

- Create an editorial calendar for email campaigns
- Create and run email campaigns and funnels that includes market updates
- Write and launch weekly SMS campaigns
- Collaborate with team members on farming
- Email Announcements on new listings

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Bright and Early Productions

I’ll rate Virtudesk 5/5. My experience with Virtudesk was fantastic. I like your follow-ups and consistency is very refreshing and it makes me feel very confident in hiring Virtudesk.

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Misti Bruton

AVO Realty

We hired a VA because we needed help on recruiting for agents and I am very satisfied with my Virtual Assistant. The experience with Virtudesk is really good and I am really really happy.

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John Rainville

One of the reasons why we hire a Virtual Assistant is because a VA can’t walk out my door and take my business. Second, the cost value and the third is, we just had a super well qualified hardworking admin – I am very satisfied with my VA. We are also constantly getting follow-ups to ensure that we are very satisfied.