Virtudesk is a virtual assistant company that focuses on equipping business owners in a variety of industries and verticals with remote-working professionals from the Philippines. Our virtual assistants are trained in business services such as marketing, administration, customer service, prospecting and inside sales, real estate transaction coordination, and much more. By partnering with us, we can help you recruit the best talent for what your business needs.
We take care of the hiring, training, and onboarding process, and help you manage your virtual assistant once you’ve successfully onboarded your new remote hire.
Our mission is to help business owners optimize and automate company systems and processes, teach them how to delegate responsibilities, and focus on revenue-earning activities. By leveraging our well-trained virtual assistants, business owners can grow and scale their businesses at cost-effective rates.
In 2016, real estate broker and current CEO, Pavel Stepanov, founded Virtudesk. He started the company as a side hustle, primarily serving the real estate industry when he realized the benefits of employing virtual assistants for his business. Before starting Virtudesk, he used to spend 12 to 16 hours a day working. It was hard work, but unsustainable to maintain. When he hired a virtual assistant to manage his inside sales, it changed his life and his business.
He was able to delegate all the tedious administrative tasks that used to consume so much of his time and refocus his attention on building relationships.
When he had his virtual assistant book appointments, Pavel was able to almost triple his yearly revenue. He was finally able to focus more time on revenue-generating activities and grow his business all while cutting back the amount of time he had to work. After experiencing this success, he started helping the agents in his brokerage hire virtual assistants too. Then, he started Virtudesk to help more entrepreneurs.
From only one virtual assistant helping Pavel when the company first started, Virtudesk has grown to employ hundreds of people. Now, Virtudesk is serving all industries and has grown 454% in the last three years.
When you choose to hire a virtual assistant from Virtudesk, we will pair you with a designated Account Manager once you start the interviewing process. Your Account Manager will find candidates, organize the interview, and conduct the onboarding process. They’ll provide support to you and your new virtual assistant during this time.
Once you have them onboarded to your team, your Account Manager will help you be successful with your virtual assistant, whether it’s your first time hiring a remote-working assistant, or you are building a large team.
They will give you tips and resources for successfully managing your virtual assistant, hold your virtual assistant accountable for attendance, and provide feedback to your VA when they need to improve on their tasks. Even if you need your VA to adopt a new skill for your business, your Account Manager will help up-train them as well.
When Filipino applicants apply to our company and successfully go through the screening process, their next requirement is to go through an intensive training program and graduate from it before they start working with clients. Depending on the role they apply for, they will go through a five or ten-day training program, where they’ll learn the skills and best practices they’ll need for the job.
This ensures we cover the basic concepts for them to be successful. We also administer a final assessment and English proficiency exam to evaluate whether or not they qualify to start working with us.
Although we encourage clients to train their newly hired virtual assistants on their company systems, youcan be assured that the preliminary knowledge and skills-based training is done.
An in-house developed time tracker named Timedly is a free service for our clients. In a nutshell, it’s a platform that provides our clients and our team coaches with a record of Virtual Assistant activity.
Timedly accomplishes it by way of automated screenshots of the Virtual Assistants’ monitors on a timed-interval basis.
This way if a client decides to check on what their Virtual Assistant work day looked like, the client can access the screenshots through the time tracker software and locate the screenshots based on desired time windows.
Another one of the products used by VirtuDesk is Tymbl.
It’s a VOIP Power Dialer platform that boasts a few critical features. Namely, Tymbl provides an easy-dialing power dialer capability to engage with prospects and send/receive sms/text messages.
The platform provides an ability to save your contacts, search through the contact database, and much more.
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Meet our Most Trusted
Rick GarzaBright and Early Productions
I’ll rate Virtudesk 5/5. My experience with Virtudesk was fantastic. I like your follow-ups and consistency is very refreshing and it makes me feel very confident in hiring Virtudesk.
Misti BrutonAVO Realty
We hired a VA because we needed help on recruiting for agents and I am very satisfied with my Virtual Assistant. The experience with Virtudesk is really good and I am really really happy.
One of the reasons why we hire a Virtual Assistant is because a VA can’t walk out my door and take my business. Second, the cost value and the third is, we just had a super well qualified hardworking admin – I am very satisfied with my VA. We are also constantly getting follow-ups to ensure that we are very satisfied.