About Us

Meet the Virtudesk Family! Discover the brilliant minds supporting you and on your journey to business growth

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Quartz 2022 Best Companies for Remote Workers 2022

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What We Do

Virtudesk is a virtual assistant company that focuses on equipping business owners in a variety of industries and verticals with remote-working professionals from the Philippines. Our virtual assistants are trained in business services such as marketing, administration, customer service, prospecting and inside sales, real estate transaction coordination, and much more. By partnering with us, we can help you recruit the best talent for what your business needs.

We take care of the hiring, training, and onboarding process, and help you manage your virtual assistant once you’ve successfully onboarded your new remote hire.

Our mission is to help business owners optimize and automate company systems and processes, teach them how to delegate responsibilities, and focus on revenue-earning activities. By leveraging our well-trained virtual assistants, business owners can grow and scale their businesses at cost-effective rates.

Our Team

Pavel StepanovCEO and FounderFounder and CEO of Virtudesk, Pavel Stepanov is a leading expert in outsourcing, remote work management, and business development.

Fatima Patricia PabloDirector of OperationsFatima was Virtudesk’s first employee, and now she is the Director of Operations. She works with department executives to strategize and develop long-term plans for operational efficiency.

Sera ChernDirector of MarketingSera is the Director of Marketing at Virtudesk. She leads a team of 16 people to advertise Virtudesk's services and helps the company get recognized for its growth milestones.

Husrav HomidovIT Project Manager & Software DeveloperHusrav opens the line of communication between different VAs, managers, and developers to get IT projects done. He’s excited to do IT Project Management and Software Development for Virtudesk.

Lalla TanClient Services ManagerLalla heads the Placements Department and manages a team of officers that guide clients towards their hiring decision of a virtual assistant. Lalla’s goal is to strike the right balance between a client’s needs and a VA’s skills.

Elias DiazDirector of SalesAs Director of Sales for Virtudesk, Elias brings over 10 years of experience in business development, including sales, marketing, and client growth. This allows him to focus on strategic planning.

Mike PascualLearning Delivery ManagerMike manages the overall learning & development at Virtudesk. He leads a team of Learning Consultants in delivering learning initiatives that help bridge the gap between skills to proficiency.

Maricar P. GatdulaTalent Acquisition ManagerMicar manages a team of 12 talent acquisition personnel in planning and executing recruitment and selection processes, including screening calls, interviews, background checks, and more.

Masha BochLearning & Development Manager Maria leverages over 8 years of experience in learning and development, project management, and leadership. At Virtudesk she leads a L&D team to develop new educational programs, and core skills across the company.

Our Story

Founded in 2016, Virtudesk has emerged as a premier provider of virtual assistant services, dedicated to empowering businesses. Despite challenging times, the company not only persevered but achieved an extraordinary 454% growth, showcasing its resilience and commitment to success.

Virtudesk's success can be attributed to its technological prowess. The company developed Timedly, an advanced management system that seamlessly connects virtual assistants, management, and clients. This robust platform streamlines workflows, enhances productivity, and fosters effective collaboration. Leveraging Tymbl, a cutting-edge VoIP dialer, Virtudesk ensures crystal-clear and reliable phone communication, delivering exceptional service to clients.

Recognizing the importance of continuous improvement, Virtudesk established its own learning academy, providing a dedicated platform for newly hired virtual assistants to enhance their skills and acquire new knowledge. Through comprehensive training programs and ongoing professional development, Virtudesk ensures that its virtual assistants are equipped to deliver top-tier service to clients.

With an unwavering commitment to client satisfaction, Virtudesk has earned the trust of business owners across diverse industries. By combining technological innovation, a growth mindset, and a relentless pursuit of excellence, Virtudesk continues to redefine the virtual assistant landscape and empower entrepreneurs to thrive in an increasingly competitive business environment.

Designated Account Manager

Receive Virtual Assistant Supervision

When you choose to hire a virtual assistant from Virtudesk, we will pair you with a designated Account Manager once you start the interviewing process. Your Account Manager will find candidates, organize the interview, and conduct the onboarding process. They’ll provide support to you and your new virtual assistant during this time.

Once you have them onboarded to your team, your Account Manager will help you be successful with your virtual assistant, whether it’s your first time hiring a remote-working assistant, or you are building a large team.

They will give you tips and resources for successfully managing your virtual assistant, hold your virtual assistant accountable for attendance, and provide feedback to your VA when they need to improve on their tasks. Even if you need your VA to adopt a new skill for your business, your Account Manager will help up-train them as well.

Why hire Virtudesk®
for your business

Designated Account Manager
Receive Virtual Assistant Supervision
When you choose to hire a virtual assistant from Virtudesk, we will pair you with a designated Account Manager once you start the interviewing process. Your Account Manager will find candidates, organize the interview, and conduct the onboarding process. They’ll provide support to you and your new virtual assistant during this time.
Once you have them onboarded to your team, your Account Manager will help you be successful with your virtual assistant, whether it’s your first time hiring a remote-working assistant, or you are building a large team.
They will give you tips and resources for successfully managing your virtual assistant, hold your virtual assistant accountable for attendance, and provide feedback to your VA when they need to improve on their tasks. Even if you need your VA to adopt a new skill for your business, your Account Manager will help up-train them as well.
Highly-Trained Virtual Assistants
Receive Virtual Assistant Supervision
When Filipino applicants apply to our company and successfully go through the screening process, their next requirement is to go through an intensive training program and graduate from it before they start working with clients. Depending on the role they apply for, they will go through a five or ten-day training program, where they’ll learn the skills and best practices they’ll need for the job.
This ensures we cover the basic concepts for them to be successful. We also administer a final assessment and English proficiency exam to evaluate whether or not they qualify to start working with us.
Although we encourage clients to train their newly hired virtual assistants on their company systems, you can be assured that the preliminary knowledge and skills-based training is done.
Tax Write-Off With Form W-9
Reduce Your Reported Income When You Use Virtudesk
When you decide to use Virtudesk, you’ll be able to exchange Form 1099 with Form W-9 which Virtudesk supplies every tax season. As opposed to hiring a freelancer, you can classify the services you use at Virtudesk as a business expense, and write it off.
This perk of using Virtudesk as a tax write-off combined with the cost savings of outsourcing to a virtual assistant from the Philippines will enable you to scale your business faster.
Flexible Hiring Packages
Start Off With a Part-Time or Time Block Virtual Assistant
When Filipino applicants apply to our company and successfully go through the screening process, their next requirement is to go through an intensive training program and graduate from it before they start working with clients. Depending on the role they apply for, they will go through a five or ten-day training program, where they’ll learn the skills and best practices they’ll need for the job.
This ensures we cover the basic concepts for them to be successful. We also administer a final assessment and English proficiency exam to evaluate whether or not they qualify to start working with us.
Although we encourage clients to train their newly hired virtual assistants on their company systems, you can be assured that the preliminary knowledge and skills-based training is done.
Cyber Security Insurance
Protecting Our Clients and Assistants
Another key factor of our success and business offering is the cyber security insurance that covers our clients and their intellectual property. This includes business documentation, account information, networks, and more.
In essence, cyber security insurance gives peace of mind to our clients, virtual assistant talent, and us. It ensures that all information handled by our virtual assistants is protected for confidentiality, privacy, and wholeness of its content.

Timedly Time Tracker

MONITOR YOUR ASSISTANT'S ACTIVITY

An in-house developed time tracker named Timedly is a free service for our clients. In a nutshell, it's a platform that provides our clients and our team coaches with a record of Virtual Assistant activity.

Timedly accomplishes it by way of automated screenshots of the Virtual Assistants’ monitors on a timed-interval basis.

This way if a client decides to check on what their Virtual Assistant work day looked like, the client can access the screenshots through the time tracker software and locate the screenshots based on desired time windows.

Tymbl Smart Dialer

CONVERT 5× MORE LEADS

Another one of the products used by VirtuDesk is Tymbl.

It’s a VOIP Power Dialer platform that boasts a few critical features. Namely, Tymbl provides an easy-dialing power dialer capability to engage with prospects and send/receive sms/text messages.

The platform provides an ability to save your contacts, search through the contact database, and much more.

Meet our Most Trusted

Partners & Clients

Byron Lazine

Co-Founding Chief-of-Operations at BAM (Broke Agent Media)

I’ve been using Virtual Assistants for years throughout all of my companies. Once we found Virtudesk the process got even easier and allowed us to scale out our hiring. Highly skilled and accountable professionals. 100% recommend!

Rebecca Julianna James

Realtor / Content Creator

Before getting started with Virtudesk I had my doubts that they would find what I was looking for. I needed a very particular person to add to my team and let me tell you I am highly pleased! My virtual assistant Myril is the best! I am excited to grow my socialmedia accounts with her. Thank you Virtudesk!

Chelsea Erickson

Realtor La Belle RE Group

I am very happy with the assistance Virtudesk is providing for my real estate business. This is a newer position for my company and we are working through the creation and efficiency.