A popular package for any business, our Virtual Receptionists are efficient professionals who provide pretty much the conventional receptionist service but without doing it so in person. This professional fields the phone calls, takes messages, screens your email Inbox, and so forth.

Whether you’re seeking support with paperwork, appointment management, data entry, or other administrative tasks, a Virtual Secretary provides the necessary coverage of the tasks.

Our Legal Secretaries possess legal education, perform legal research and manage marketing and administrative work for your law office.

Here’s a budget-friendly solution for our legal professionals. A VLA is a great addition to your business as they support attorneys by providing admin coverage. A VLA completes administrative work and delegated tasks, manages case work and follow-ups on pending documents. Overall, a VLA provides exceptional support to business by tending to client inquiries and requests.

Our VAs perform many activities related to this entry-level work. The activities consist of gathering and/or ordering supporting documents, reviewing files and associated paperwork, ordering verifications, and more tasks needed to prepare mortgage loan documentations for underwriting and closing.

Our marketing VAs are trained specialists who bring immense value to our clients in their marketing campaigns. Today’s reality mandates business success to strongly rely on marketing projects and/or boost existing marketing outreach. Marketing VAs handle our clients’ social media platforms, create marketing content and copy in text, image, and video mediums to firmly position our clients’ businesses and their online presence.

The VA knowledge covers video editing for social media platforms (e.g., YouTube, Facebook, Instagram, LinkedIn, etc.) to deliver relevant content for various initiatives for your niche and project pipelines.

Virtual Assistants in this category develop marketable content to complement the SEO campaigns of our clients. Tasked with marketing strategy, these VAs employ several tools and techniques to ensure direct traffic to your digital properties representing your business online. Social media posts and campaigns attract potential clients for your business and raise awareness of your brand. VAs create value by promoting clients’ services or products and drive successful conversions based on numerous approaches. Blog-writing, SEO, SMM, and so much more are grouped under a Content Creator and/or Social Media Management Virtual Assistant.

Our Virtual Assistants help scale your real estate business with lead generation, marketing campaigns, and transaction coordination. Versed in all aspects of a real estate transaction, these Virtual Assistants are familiar with the process to insulate your every single business dealing.

An extension of your sales team, a Virtual Sales Support VA is trained according to the contact center industry standards. They provide customer assistance and make outbound calls as well as help you with your back-end processes.

HR VAs can carry the administrative load of duties of résumé due diligence to vet selected candidates, schedule phone interviews, follow up with the candidates and/or clients, send out the job contracts to successful candidates and so forth. They also bring all the skills necessary for an HR employee. Consult below with the actual capabilities available for any business from an HR standpoint. Our VAs are a great answer for anyone looking to offload the HR aspect of their business to competitive professionals.

Performs outbound sales calls, conducts lead generation and customer follow-ups on your behalf, so you can focus on more relevant tasks. Trainable to execute out- and in-bound campaigns.

Customer Service Assistants specialize in delivering excellent customer service! Whether it's supporting your products by fielding questions, addressing concerns, and educating your customers or resolving existing customer queries and issues through first-call resolution, our VAs offer their personable approach and professional demeanor to ensure your customer satisfaction is achieved.

Handles customer inquiries and provides resolution where possible. Performs customer education and updates them about the new products, services, or features. 24/7 on-call availability through accurate scheduling and proper resource assignment is key to our clients and their successful operations.

A virtual health assistant is an excellent option to supplement your medical resources. And this VA package is designed to support your team by providing assistance with coordination of the telehealth visits, data entry, follow-ups (online appointment setting, etc.) and assisting the patients. It reduces the pressure on your in-house team and significantly shortens the wait times. Some Healthcare VAs have a background in nursing that adds more value in their ability to assist medical staff by completing specialized tasks pertaining to charts, medical transcription and filing.

Help Desk Assistants are fully aware of the urgency of issues facing this role. Hence, they are ready to immediately react to crisis resolution scenarios that frequently arise in the IT operations of any business. Our VAs are trained to maintain a positive outlook while resiliently resolving IT issues. The Help Desk Assistants are trained on a variety of ticketing systems, tracking and monitoring the issued tickets, and timely resolution of them.