Virtudesk Blog

Questions You Must Ask When Outsourcing Call Center Services 

Counting on a call center is nowadays a “must-have” for businesses in the different sectors These include, hospitality, e-commerce, education, health, and construction to mention just a few.  Some companies still prefer to start their in-site call center to transform their business growth. They make this choice despite the high costs of infrastructure and technology...
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youtube lead generation

How To Generate Leads on YouTube and Boost Your Brand Awareness

YouTube is the world’s second-largest search engine and the second most popular social media platform. That means many people are using YouTube every day – over 1 billion hours of video are watched on YouTube every day! Over 500 hours of videos are uploaded to YouTube every minute, meaning there is a lot of content...

customer service virtual assistant

7 Tasks A Customer Service Virtual Assistant Can Do To Uplift Your Business' Customer Care

Businesses today are under immense pressure to provide the best customer service possible. After all, customers are the lifeblood of any business. They are the ones who provide the revenue that allows businesses to grow, expand, and prosper. Several businesses, as a result of advents in technology, prefer to hire a customer service virtual assistant. ...

Virtual Call Center Software for your Business

10 Virtual Call Center Software To Improve Your Business

Virtual Call Center has become an essential part of business for companies who want to improve customer relations and increase sales. It allows businesses to interact with customers through voice, text, and chat. Since 2019,  the use of Virtual Call Center has increased by 25%. According to a study by Grand View Research, the global...

How To Start a Virtual Call Center USA

How to Start a Virtual Call Center that Transforms Your Business Growth

While customer service is essential to nearly every business, multi-channel call center operations are becoming a standard for even small businesses. Starting a call center from scratch, however, can be a costly and time-consuming process for any business owner or organization. As such, learning how to start a virtual call center becomes the smart entrepreneur’s...

Guide to Instagram Lead Generation

10 Powerful Instagram Lead Generation Strategies That Will Boost Your Business

Instagram has become a mighty tool for businesses of all sizes to reach new customers and grow their businesses. According to Statista, Instagram has 1.2 billion users worldwide, making it a platform that businesses cannot afford to ignore. It is essential to utilize all channels possible to generate leads and sales in the business world....

best virtual call center agent roles

5 Best Virtual Call Center Agent Roles You Should Start Outsourcing

Outsourcing call center operations is a very common practice nowadays for enterprises and small businesses. Virtual call center agents allow businesses to have the peace of mind that their customers receive the care that they need, others even round-the-clock. Apart from customer experience support, there are other roles that you can outsource to the best...

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Partners & Clients

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Byron Lazine

Co-Founding Chief-of-Operations at BAM (Broke Agent Media)

I’ve been using Virtual Assistants for years throughout all of my companies. Once we found Virtudesk the process got even easier and allowed us to scale out our hiring. Highly skilled and accountable professionals. 100% recommend!

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Rebecca Julianna James

Realtor / Content Creator

Before getting started with Virtudesk I had my doubts that they would find what I was looking for. I needed a very particular person to add to my team and let me tell you I am highly pleased! My virtual assistant Myril is the best! I am excited to grow my socialmedia accounts with her. Thank you Virtudesk!

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Chelsea Erickson

Realtor La Belle RE Group

I am very happy with the assistance Virtudesk is providing for my real estate business. This is a newer position for my company and we are working through the creation and efficiency.