How Outsourcing Helps Small Businesses Grow

Introduction

If you are a small business owner, you know how it feels dealing with sales, customer service, operations, and admin work. It may fulfill your ego knowing you can do it all by yourself. Yet, at the end, it’s exhausting, and you may be at serious risk of burnout (not to mention that these factors will hinder commercial growth). 

Here’s why outsourcing for small businesses becomes both a growth accelerator and a mental wellness aid. When delegating routine or specialized tasks to skilled professionals, you regain time to concentrate on what brings expansion and enables you to scale your business. 

Wouldn’t it be ideal to work on expanding your business without losing your mind and your personal life? This is possible and easier than most people think. Let’s see how outsourcing helps with small businesses' struggles. Learn why it’s a long-term growth enabler, not just a cost-saving solution.

Outsourcing helps small businesses save time, cut expenses, and focus on sustainable growth.

The Daily Struggles of Small Business Owners

Common Challenges Small Businesses Face

In most cases, running a small business means taking care of the work of an entire team on your shoulders. You manage daily operations, keep clients satisfied, try to expand your business reach…and all that with limited time and budget constraints. 

The most usual problems business owners deal with include:

• Limited time and workforce. Every simple task you do takes the time you could use to grow revenue. 
• Wearing multiple hats. Switching between marketing, admin, accounting, and customer support ends up draining your productivity in the different functions and, mostly, in revenue-generating ones.
• Burnout and quality loss. Even people used to multitasking, at some point, will lose the capacity to focus properly, and their work will lose quality. This will negatively affect customer experience. 
• Scaling difficulty. If you don’t have properly set systems and help, scaling your business will be a nearly impossible. 
• Limited technology capabilities. This makes it hard to keep pace with your clients, your competitors, and automation tools. 

A report published by Small Business Trends found that 72% of small business owners feel overwhelmed by their cumulus of roles and responsibilities. 

How These Problems Affect Growth

When owners have their hours occupied by daily (but necessary) chores, they will most likely miss customer engagement and opportunities for innovation. 

For instance, an excess of administrative tasks leads to:

• Delayed (or missed) responses to clients
• Missing new business or sales opportunities
• Delayed project delivery 
• High-stress affects wise decision-making

Doing everything yourself may save you some money today, but could cost you thousands in lost productivity in the long-term. 

Managing everything yourself causes exhaustion, even burnout, and limits your ability to grow.

Outsourcing as the Smart Solution for Small Businesses

We’ve just reviewed some of the challenges and difficulties that small businesses experience. We also briefly introduced outsourcing as the solution to help owners overcome these issues and foster growth. Now, let’s get into more details.

How Outsourcing for Small Businesses Addresses These Challenges 

Outsourcing lets small businesses grow. This practice involves delegating repetitive or specialized work to seasoned professionals. Although it’s true that it allows them to enlarge their teams without having to hire full-time workers, thus cutting costs, there are many other advantages. Here’s how outsourcing helps small businesses grow: 

• Reduces workforce costs: You pay only for the hours of service you need, no benefits, no training costs, no office or equipment expenses.  
• Restores your focus: By removing secondary tasks from your schedule, you can focus on growth strategies and leadership. 
• Increases flexibility: Sometimes you may need additional help for a peak season, before launching a new product, or because your workload is experiencing a massive, sudden growth. Through outsourcing, you can scale up or down your remote team depending on your workload. 
• Improves consistency: Experienced outsourced professionals rapidly learn the goals, values, and brand voice of your company. For example, through standard operating procedures (SOPs), your staff will be fully aligned with your company’s workstyle. Likewise, with voice and tone guides, they’ll all know how to respond in the different situations or channels with consistency. 

Why Outsourcing is a Long-Term Growth Enabler

Yes, outsourcing can be a temporary fix when you suddenly find yourself understaffed. But looking at it from that simplistic perspective restricts its potential. It’s important to be aware that outsourcing becomes part of a long-term business strategy that fuels sustainable expansion. 

Think, for example, of the importance of how outsourcing helps small businesses: 

1. Standardized processes: Outsourced employees help to create a structure that contributes to unifying operations, crucial for an organized and planned work system. Documented workflows, SOPs, and key performance indicators (KPIs) are mandatory for organized and sustainable growth.
2. Easy and fast scalability: As your business grows, your outsourced team can grow with you. At first, you might do well adding a single virtual assistant (VA) to your company. Later on, you might need more VAs or personnel with particular skills, such as social media managers, designers, or customer support agents. 
3. Access to wide global expertise: Depending on your business field, through an outsourcing partner, you can have access to professionals trained across countless roles, industries, and tools.  

Reinforcing this concept, a study on Business Process Outsourcing (BPO) published by Statista states that customers a looking for service providers that offer a broad range of services (IT support, back-office, customer service, among others) and that can customize their solutions to their specific business needs. 

At Virtudesk, we serve numerous industries with the services and technology each client needs. Our broad offer and our willingness to cater for the specific requirements of our clients explain why we are becoming a top choice for any client wanting to experience a steady and flawless growth.

4. Focus on strategic planning: Liberated from routine, secondary tasks, business owners finally have the time they need to work on their businesses, not simply in them. Let’s say you are a digital marketer or have a flower shop. Instead of wasting your time sorting emails, doing bookkeeping, or answering phone calls, you’ll dedicate yourself to increasing the presence of your agency or offering new services for your shop, like aiming to serve not only occasional clients but also decorating big events with the sweet smell of your growing success. 

Outsourcing transforms daily chaos into a structured, flexible, and scalable business model. 

Key Areas Small Businesses Can Outsource

Although the list of tasks small businesses can outsource is immense, we recommend starting with those that deliver the fastest return on investment (ROI). Among them, you have:

Administrative support: Among the most time-consuming daily tasks are scheduling, data entry, email management, and CRM updating. Delegate, free yourself from repetitive work, and keep your business organized (and ready for expansion). 

• Customer service: Customers are one of the most valuable assets for any company, and maintaining great customer relationships is time-demanding. Outsourced representatives or virtual assistants can handle customer service through any channel, from chats, calls, emails, and follow-ups. Clients need to know they are heard and their opinions or concerns are taken care of. 
• Content management and marketing: From blog posting, social media scheduling, to interacting with the clients requires hours a day. Outsource to creative professionals who keep and expand your online presence and focus on your core tasks. 
• Bookkeeping and accounting: According to a survey by QuickBooks, only 16% of new small business owners have no accounting qualifications and learn on the run, while only 54% admitted they had an understanding of financial management before starting. Imagine how much time (and errors) they would save hiring an accounting virtual assistant. 

An experienced bookkeeping VA will keep your finances in order, compliant, and transparent. 

• Lead generation and research: Finding and fostering leads certainly requires a lot of persistence and time. Virtual assistants can research prospects, schedule outreach, manage CRM data, extract reports, and help you build a stronger sales pipeline. 

Start by outsourcing time-intensive, tiresome tasks and gain back focus and control. 

The Virtudesk Advantage: How We Help Small Businesses Thrive

At Virtudesk, we’ve built a reputation for helping small businesses scale smartly through our professional outsourcing services. Our staff is based remotely, mostly in the Philippines, but managed and trained through our U.S.-based management team.

What makes our support stand out from our competitors?  Some of the factors that differentiate us include: 

Ready to start: Each professional at Virtudesk undergoes intensive and continuous training at our Virtudesk Academy. They keep being trained in the latest tools and platforms. 

Affordable, flexible, and scalable packages: You can start with Virtudesk Lite, our 10 weekly hours support package, opt for part-time or full-time assistance, or even round-the-clock support. You can always upscale or downscale your remote staff. Check our pricing page, which shows our transparent and budget-friendly packages. No hidden costs. 

AI-powered time tracking tool: Timedly, our proprietary tool is much more than a simple time tracker. It’s a comprehensive AI tracker that lets you track the productivity of a VA, a certain team, takes screenshots, logs web and usage. 

Timedly sends you reports that detect when an area is improving, or when something needs to be adapted towards better performance. It has so many upgraded capabilities and advantages that it’s complicated to summarize them in a few lines, so we invite you to discover its possibilities by clicking on this link. 

Dedicated full-time support: We take care of recruiting, onboarding, training, and replacing your outsourced staff so your professional or commercial operations never pause. Your virtual assistant or remote team will never feel helpless if any complication arises. Of course, our full-time support is available for you whenever you need it. 

Data security and reliability: At Virtudesk all the information is handled in our secure in-house servers. Our system and staff fully comply with U.S. standards or those of our clients based in other areas. Besides signing strict non-disclosure agreements, our virtual assistants will follow your particular security protocols.

Why Virtudesk Is the Strategic Choice for Small Businesses

• We understand them
• We invest in our people
• We value transparency
• We deliver peace of mind

Virtudesk gives small businesses flexible, expert, and affordable virtual staffing, helping them to grow faster and smarter.

Conclusion: 

Outsourcing helps small businesses grow because, if properly done, it delivers the professional help you need, right when you need it, while it contributes to organization and optimization of your workflows. It guarantees flexibility and business continuity. 

It’s also about you. You started your business to use your talent, follow your passion, or do meaningful work, not to lose yourself in tasks that are frustratingly boring for you. 

With the right partner, outsourcing for small businesses is not just a short-term fix that can save you in hectic moments. Outsourcing is also a reliable growth enabler that saves you money, optimizes your work process, and lets you scale sustainably. 

Are you prepared to scale and witness the steady growth of your small business? Let’s work together towards your goals. Schedule a free discovery call or phone us at +1 (800) 470-8136. Through a transparent partnership, your goals will become our goals and seeing your business growth with the help of our team will become our greatest satisfaction.