How to Effectively Manage A Virtual Administrative Assistant

Jul 19, 2023
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How to Effectively Manage A Virtual Administrative Assistant

Welcome to the digital age, where the traditional office setup is being reimagined and reshaped by the power of technology. One of the most significant changes we've seen is the rise of the virtual administrative assistant, a role that has become increasingly important as businesses adapt to remote work. But how do you manage someone who isn't physically present in the office? That's what we're here to explore.

In this guide, we're going to tackle the ins and outs of managing a virtual administrative assistant. We'll look at the unique aspects of this role, and offer actionable advice to help you maximize productivity and foster a positive working relationship. From setting clear expectations to mastering the art of remote communication, we've got you covered. So, let's dive in!

Ready to start your journey with a virtual administrative assistant? At Virtudesk, we offer flexible pricing options to suit your business needs. Schedule a Discovery Call and get started with your Virtual Assistant today.

What Is A Virtual Administrative Assistant?

A virtual administrative assistant is a remote worker who provides administrative support to businesses and individuals. Virtual administrative assistants are typically hired on a contract basis and can work remotely from anywhere in the world. Their responsibilities encompass tasks like scheduling meetings, managing emails, generating reports, organizing data, and even extending to customer service support and social media management.

Virtual administrative assistants are typically well-organized, independent workers with excellent communication skills and proficiency in software programs like Microsoft Office and Google Suite. They often hold degrees or certifications in fields like business administration or office management. Crucially, they are adept at working with remote teams and swiftly adapting to various working environments.

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What Are The Benefits Of Having A Virtual Administrative Assistant?

Having a virtual administrative assistant is a great way to increase efficiency and productivity in a business. Here are some of the key benefits of having a virtual administrative assistant:


A Virtual administrative assistant's primary advantage is the time they save. They handle routine tasks like scheduling and email management, freeing you to focus on core business activities like strategy development, lead generation, and sales. Available round the clock, VAAs can execute tasks promptly and efficiently, leading to significant time savings and productivity boosts.


Virtual administrative assistants are a cost-effective solution for businesses of all sizes. Outsourcing tasks to a virtual administrative assistant eliminates overhead costs tied to in-house employees, such as benefits and office space. Virtual administrative assistants sometimes work on an hourly basis, and their remote work model further reduces costs related to office space and equipment. Their ability to complete tasks faster than in-house employees can also lead to substantial cost savings.


Virtual administrative assistants offer unparalleled flexibility. You can customize their working hours, tasks, and involvement level in your business. You can choose between full-time, or part-time virtual administrative assistants based on your needs. You can hire a virtual administrative assistant from anywhere globally, making it easier to find the perfect fit for your business. Virtual administrative assistants allow you to scale your team size according to business needs, which is particularly beneficial during seasonal fluctuations or busy periods.

Increased Productivity

Virtual administrative assistants can significantly boost productivity by taking over time-consuming tasks like scheduling, research, data entry, and customer service. This allows you to concentrate on tasks that require your attention and expertise. Virtual administrative assistants can also manage multiple projects simultaneously, helping you maximize productivity and meet project deadlines. Virtual administrative assistants can also automate tasks like email management and customer service, freeing you to focus on more critical tasks.

Expertise And Skill Set

Virtual administrative assistants bring unique expertise and skill sets to your business. They are well-trained professionals capable of providing a wide range of services, from basic administrative tasks to complex projects. Their knowledge spans various areas, including scheduling, data entry, customer service, and project management. 

What Are The Types Of Virtual Administrative Assistants?

Let's explore the various types of Virtual Administrative Assistants and the unique roles they play in supporting businesses.

General Virtual Administrative Assistant

A General Virtual Administrative Assistant (GVAA) is a remote professional providing a broad spectrum of administrative support to businesses and individuals. GVAAs handle tasks such as drafting emails, managing customer service inquiries, bookkeeping, and data entry. They work autonomously, allowing businesses and individuals to focus on core activities. GVAAs can be hired part-time or full-time, offering flexibility. 

Executive Virtual Assistant

Executive Virtual Assistants (EVAs) are remote professionals providing tailored administrative support to executives and organizations. They assist with tasks like scheduling meetings, making travel arrangements, preparing presentations, and handling correspondence. EVAs are expected to be highly organized, excellent communicators, and comfortable working independently. They also provide executive-level support, including advice, strategy development, and organizational goal achievement. 

Personal Virtual Assistant

Personal Virtual Assistants (PVAs) are remote professionals providing administrative and personal support to individuals and businesses. They handle tasks like managing calendars, setting up meetings, scheduling travel, managing email, and providing customer support. They offer a valuable service by maintaining a professional image and providing high-level customer service.

Legal Virtual Assistant

Legal Virtual Assistants (LVAs) are remote professionals providing legal assistance to clients. They are trained to provide services like assisting in legal research, document preparation, data analytics, customer service, and contract management

Medical Virtual Assistant

Medical Virtual Assistants (MVAs) are specialized professionals providing administrative support to medical professionals. They handle tasks like scheduling appointments, managing patient records, processing payments, and coordinating with other medical staff. 

How To Manage A Virtual Administrative Assistant Effectively 

Managing a virtual administrative assistant is an important step in ensuring a successful and productive work relationship. Here are a few key steps to consider in order to effectively manage them.

Clear Communication

Clear communication is the cornerstone of a successful partnership with your virtual assistant. Make sure you provide detailed instructions for each task, including the scope and deadlines. Regular feedback and constructive criticism are also vital to help your virtual assistant meet your expectations. Remember, patience and understanding go a long way in fostering a positive working relationship.

Set Clear Expectations And Goals

To manage your virtual assistant effectively, you need to articulate your expectations and goals clearly. Be specific about what you want, how tasks should be done, and when they should be completed. Setting realistic goals will help keep your virtual assistant motivated and on track.

Virtudesk's virtual assistants are trained to meet specific goals and expectations. They work with you to understand your business needs and deliver results. Explore Virtudesk's services to find out how they can help your business grow.

Establish Regular Check-Ins

Regular check-ins are a crucial part of managing your virtual administrative assistant. These check-ins, whether daily or weekly, allow you to stay updated on progress, provide feedback, and ensure your virtual assistant is following the instructions and guidelines provided.

Provide Detailed Instructions And Guidelines

To manage your virtual administrative assistant effectively, you need to provide clear and concise instructions and guidelines. Be specific about the timeline for task completion and provide any necessary resources or tools. This will help your virtual assistant complete tasks accurately and efficiently.

Utilize Collaboration And Project Management Tools

Collaboration and project management tools are your best friends when managing a virtual administrative assistant. Tools like Asana, Trello, and Slack can help streamline communication, assign tasks, and track progress, keeping both you and your virtual assistant on top of tasks and deadlines.

Tools For Managing A Virtual Administrative Assistant

There are several tools available that can simplify the process of managing a virtual administrative assistant. Project management systems like Asana, Trello, and Basecamp can help you assign tasks and deadlines, track progress, and provide feedback. 

Cloud-based file-sharing systems like Dropbox, Google Drive, and OneDrive make it easy to share documents and files. Messaging apps like Slack, Skype, and Zoom can facilitate regular communication. 

Wondering how to track the progress of your Virtual Assistant? With Virtudesk, you get free access to our timekeeping app, Timedly, which helps you monitor your VA's work without micromanaging them. Learn more about our unique features.

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Additional Tips And Tricks For The Best Outcome

Here are some additional tips and tricks to help you get the most out of your virtual assistant:

  1. Be specific: Clearly define tasks for your virtual assistant to ensure accurate completion.
  2. Use appropriate tools: Utilize project management, collaboration, and task-tracking tools for efficient management.
  3. Automate tasks: Save time and ensure timely completion of tasks with automation tools like Zapier or IFTTT.
  4. Provide feedback: Regularly inform your virtual assistant about their performance and areas for improvement.
  5. Set realistic goals: Keep your virtual assistant motivated by setting achievable goals and expectations.
  6. Hire wisely: Ensure the person you hire has the necessary skills and expertise for the job.
  7. Have a backup plan: Prepare for contingencies with a backup assistant or system to ensure uninterrupted task completion.
  8. Foster a good relationship: Regular communication and availability can help build a productive relationship with your virtual assistant.

How To Find A Virtual Administrative Assistant?

Navigating the digital landscape can be tricky, so let's delve into the process of how to effectively find a Virtual Administrative Assistant that aligns with your business needs.

Online Job Boards: Platforms like Indeed, Monster, and Glassdoor are valuable resources for finding virtual administrative assistants. You can post job listings with specific requirements and qualifications or search for assistants based on their skills and experience.

Freelancing Websites: Websites like Upwork and Fiverr are popular for finding virtual administrative assistants. You can post job listings, search for assistants based on their skills, review portfolios of potential candidates, and communicate with them directly.

Virtual Staffing Agencies: These agencies specialize in connecting businesses with skilled and experienced virtual assistants. They allow you to interview potential candidates to find the right fit for your business.

Social Media: Platforms like LinkedIn and Facebook can also be useful in your search. You can post job listings, search for assistants based on their skills, and connect with potential candidates to learn more about them.

Word of Mouth: Never underestimate the power of a personal recommendation. Asking colleagues, friends, and family for referrals can lead you to a qualified and experienced virtual assistant who's the right fit for your business.

Master Virtual Assistant Management With Virtudesk!

Mastering the art of virtual assistant management is a game-changer in today's digital age, and Virtudesk is here to guide you every step of the way. As a leading provider of virtual assistant services, Virtudesk offers a comprehensive suite of solutions designed to streamline your administrative tasks and elevate your business operations.

Our virtual assistants are well-trained in their respective fields and equipped with the knowledge and skills to handle a wide range of tasks. From administrative duties to marketing strategies, our VAs are ready to take on the challenges of your business.

But it's not just about having a VA; it's about managing them effectively. That's why Virtudesk provides a dedicated account manager to guide you on how to best leverage VA services for your business. Plus, with our Timedly Time Tracker, you can monitor your VA's work without micromanaging them, ensuring accountability and efficiency.

Ready to take the leap? Explore our services and see how Virtudesk can transform your business operations. Or better yet, schedule a discovery call with us today, and let's discuss how we can tailor our services to your specific needs. Remember, with Virtudesk, you're not just hiring a VA; you're gaining a partner committed to your business's success.

Final Thoughts

Effectively managing a virtual administrative assistant is a skill that can be refined with clear communication, setting realistic expectations, regular check-ins, and the use of the right tools. By understanding the unique dynamics of remote work, you can foster a productive and positive working relationship with your virtual assistant. Remember, the goal is to leverage their skills and expertise to free up your time, allowing you to focus on the strategic aspects of your business.

At Virtudesk, we understand the importance of these principles and incorporate them into our services. Our highly-trained virtual assistants are adept at using popular tools within their area of expertise, ensuring that your business operations run smoothly. With Virtudesk, you're not just hiring an assistant; you're gaining a partner committed to helping your business grow. Explore our services today and transform the way you manage your business tasks.


Are virtual assistants considered employees?

Virtual assistants are typically independent contractors, not employees. They don't receive employee benefits but are subject to the same tax laws as other contractors.

What is the difference between virtual assistants and executive assistants?

Both virtual assistants and executive assistants provide administrative support, but their roles differ. Executive assistants, usually in-house employees, offer specialized support like managing calendars and coordinating meetings. Virtual assistants, often hired contractually, provide more general support like data entry and customer service.

What does a virtual assistant manager do?

A virtual assistant manager oversees a team of virtual assistants. Their responsibilities include recruiting, training, and managing VAs, setting goals, ensuring deadlines are met, and maintaining quality work.

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I’ve been using Virtual Assistants for years throughout all of my companies. Once we found Virtudesk the process got even easier and allowed us to scale out our hiring. Highly skilled and accountable professionals. 100% recommend!

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