Dec 22, 2020
Virtudesk Mock Interview with Realtor Tyler Parker and GVA Cherish
Virtudesk Mock Interview Questions Tyler Asked Cherish:
- How long have you been a VA? Tell me your background experience.
- Give me a rundown of tasks that you have been doing for your past clients.
- What are your strengths? (optional: Follow up question, what are your weaknesses?)
- Tell me about Privacy and Security, how do I make sure my passwords and personal information won't get stolen?
Watch the InterviewIf you want to see Cherish’s answers, go to our YouTube Channel to watch the full interview or read further for the transcript.
Virtudesk Mock Interview TranscriptTyler: Hi Cherish, how's it going? Cherish: Hi Tyler, I'm doing good thanks for asking. How are you? Tyler: I'm doing good! So, obviously I'm a real estate broker and I am looking for a VA. I just wanted to ask you a couple of questions really quick. I'm going to start with, how long have you been a VA? Tell me a little bit about your background experience. Cherish: Okay I see. So yeah, I've been working with Virtudesk for over 3 years now as an ISA [Inside Sales Agent] and marketing assistant. I also used to work as a call center agent for 5 years with Barclaycard U.S. and U.K., where I actually handled credit card concerns for our clients. Tyler: Oh ok. So, what are your typical tasks that you do for your clients? Cherish: So, currently as a VA, some of my tasks aside from setting appointments are social media management, creating flyers, CRM management, email management, creating email campaigns, as well as lead generation. You name it, I can actually do it. Tyler: Ok, awesome. That sounds really good. So, can you tell me one of your strengths and one weakness that you have? Cherish: I can say that one of my strengths is that I don't give up easily. I never say no. I always look for options and that I can say that I'm a very positive person. And… Tyler: I can see that. Cherish: Haha, thank you. For my weakness, to be honest, I'm really afraid of making a mistake. You know. But you know, we're all human. If I ever commit a mistake, I always make sure to not do the same thing again. Also, learn from it. Tyler: Awesome! Okay, so being that you guys are in the Philippines, how do I make sure that my personal information, like my password and stuff like that, isn’t going to get stolen. Cherish: I understand. So, I actually used to work in the US banking industry for many years, where we handled sensitive account information. I know how important data privacy is. So, I can guarantee you that even though I'm in the Philippine, I can guarantee you that your information is safe. Also, here with Virtudesk, we make sure that all your personal data including passwords will not be shared to anyone other than you and your VA. We have a tracking system that we provide to our clients so you can monitor your VA’s activity in real time. Tyler: Okay cool. Well, thank you so much. That’s all the questions I have. I appreciate your time, and I hope you have a great rest of your day. Cherish: Thank you Tyler. Talk to you soon. Have a good day! If you want to know what other types of questions to ask when you are hiring virtual assistants, check out our other article, where Designated Broker at Nexus Realty, Lorraine Baldwin, asks Inside Sales Agent (ISA), Jay, about his qualifications for the job. If you’re interested talking to someone about hiring a virtual assistant or what types of questions to ask your virtual assistants during the interview process, then fill out this form to get in contact with one of our Sales Managers.
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One of the reasons why we hire a Virtual Assistant is because a VA can’t walk out my door and take my business. Second, the cost value and the third is, we just had a super well qualified hardworking admin – I am very satisfied with my VA. We are also constantly getting follow-ups to ensure that we are very satisfied.