12 Skills To Look For When Hiring A Virtual Personal Assistant

Feb 26, 2024
VirtuDesk RemaxVirtuDesk TitanVirtuDesk Inc BBB Business ReviewQuartz 2022 Best Companies for Remote Workers 20222022 Stevie Award WinnersVirtuDesk Inc Growjo Fastest Growing CompanyVirtuDesk Inc International Business Magazine
INC.5000's FastestGrowing Companies
as seen on

12 Skills To Look For When Hiring A Virtual Personal Assistant

Key Takeaways

  • A Virtual Personal Assistant is a remote-working professional who specializes in providing administrative and support services. This role is crucial for entrepreneurs, professionals, and businesses, enabling them to leverage the power of virtual assistance for various tasks.
  • The range of services offered by a VPA is extensive, covering email management, scheduling appointments, conducting research, handling travel arrangements, and more. This versatility allows business owners to delegate a wide array of tasks, thereby focusing on core business activities and strategic growth.
  • The benefits of hiring a VPA are multifaceted. It's a cost-effective solution that eliminates the need for additional office space and equipment. It also enhances productivity by allowing business owners to concentrate on revenue-generating activities. Furthermore, the flexibility offered by VPAs means they can adapt to different schedules and business needs, providing support exactly when it's needed.

12 Skills To Look For When Hiring A Virtual Personal Assistant

In this article, we will explore the 12 crucial skills to consider when hiring a virtual personal assistant. Whether you need help with administrative tasks, customer support, social media management, or any other business-related responsibilities, these skills will ensure that you find the perfect fit for your unique requirements. So, let's dive in and discover the key attributes that make a virtual personal assistant invaluable to your business success.

Enhance your administrative efficiency with Virtudesk's skilled Virtual Assistants. Explore our services and elevate your workflow at Virtudesk Administrative Services. Get started now!

What Is A Virtual Personal Assistant?

A Virtual Personal Assistant (VPA) is a remote-working professional who provides administrative and support services to entrepreneurs, professionals, and businesses. As the name suggests, a VPA assists individuals virtually, using internet-based communication tools and software to collaborate and complete tasks remotely.

VPAs are highly skilled professionals with a diverse range of abilities. They can handle a wide variety of tasks, allowing business owners to focus on more important and revenue-generating activities. Whether it is managing emails, scheduling appointments, conducting research, or handling travel arrangements, a VPA can help streamline processes and increase productivity.

What Is A Virtual Personal Assistant

Ready To Transform Your Business With Virtudesk?

Unlock the full potential of your business with Virtudesk, where we bring you the best of remote working professionals from the Philippines. Our Virtual Personal Assistants are not just skilled; they are a catalyst for your business's growth and efficiency.

  • Optimize And Automate: Streamline your company's systems and processes with our assistance.
  • Delegation: Learn the art of delegating responsibilities effectively, freeing up your time to focus on what matters most.
  • Focus On Growth: With administrative tasks in capable hands, direct your energy towards revenue-earning activities and business expansion.

At Virtudesk, we understand the unique challenges faced by business owners across various industries. That's why we're committed to providing tailored solutions that align with your specific needs.

How Does A Virtual Personal Assistant Work?

When you hire a virtual personal assistant, you might be wondering how they will be able to assist you remotely. It's all made possible through modern technology and effective communication tools. Let's take a closer look at how a virtual personal assistant works:

Communication Tools

  • Virtual personal assistants use various communication tools, including email, messaging apps, video conferencing platforms, project management software, and more.
  • Clear and constant communication is essential to ensure tasks are understood and executed effectively.

Task Management

  • Virtual personal assistants use task management tools to stay organized and keep track of deadlines and priorities.
  • These tools allow both the client and the assistant to have a clear overview of ongoing tasks and progress.

Time Management

  • Virtual personal assistants understand the importance of time management.
  • They are skilled at prioritizing tasks, managing their own schedule, and ensuring that everything gets done on time.

Remote Access

  • To work effectively and efficiently, virtual personal assistants often require access to specific files, documents, and software.
  • Through secure remote access tools, clients can grant their VPAs access to the necessary resources without compromising sensitive information or data.


  • Despite not physically being in the same location as their clients, virtual personal assistants maintain a high level of professionalism.
  • They understand the importance of confidentiality, data security, and representing the client's business in a professional manner.

What Are The Benefits Of A Virtual Personal Assistant?

Hiring a virtual personal assistant (VPA) offers numerous benefits for business owners. Let's take a closer look at the advantages of having a VPA on your team:

  • Cost-Effective: Hiring a VPA eliminates the need for additional office space, equipment, and employee benefits. 
  • Increased Productivity: By delegating non-core tasks to a VPA, business owners can focus on strategic decision-making and revenue-generating activities. 
  • Flexibility: Virtual personal assistants offer flexible support, adapting to your schedule and business needs. 
  • Access to Global Talent: Hiring a VPA opens doors to a global talent pool. At Virtudesk, we specialize in handpicking top professionals from the Philippines, renowned for their strong work ethic, excellent English proficiency, and dedication to client satisfaction.
  • Time Savings: A VPA can take care of numerous time-consuming tasks, such as email management, appointment scheduling, and research. 
  • Improved Efficiency: VPAs are skilled in streamlining processes and implementing efficient systems. 

Maximize your business potential with Virtudesk's Virtual Personal Assistants. Find the perfect plan for your needs and budget. Check out our pricing and start transforming your business efficiency today!

Organizational Abilities: Effective Task Management

Effective organization is crucial for a virtual personal assistant (VPA). They should be able to manage tasks efficiently, prioritize effectively, and maintain overall organization.

  • Task Prioritization: Ability to prioritize tasks based on urgency and importance.
  • Attention to Detail: Paying close attention to small details.
  • Task Tracking: Keeping track of multiple tasks simultaneously.
  • File and Document Management: Proficiency in managing digital files and documents.

Time Management: Productive Task Scheduling

Time management skills are essential for optimizing productivity and ensuring tasks are completed on time.

  • Prioritization Skills: Understanding the importance of prioritizing tasks.
  • Task Scheduling: Creating schedules and allocating time effectively.
  • Proactive Planning: Anticipating future needs and planning ahead.
  • Deadline Management: Ensuring deadlines are met.
  • Time-Blocking Techniques: Implementing time-blocking strategies.

Problem-Solving: Critical Issue Resolution

A VPA should be adept at handling challenges and finding solutions to problems.

  • Analytical Thinking: Breaking down complex issues logically.
  • Creativity: Thinking innovatively to find solutions.
  • Resourcefulness: Making the most of available resources.
  • Adaptability: Flexibility in problem-solving.
  • Decision-Making: Making effective decisions.

Research Skills: Efficient Information Gathering

Research skills are crucial for gathering and analyzing information to support various tasks and projects.

  • Information Gathering: Effectively retrieving information from various sources.
  • Data Analysis: Analyzing and synthesizing data for insights.
  • Critical Thinking: Evaluating the credibility of information.
  • Organization and Documentation: Properly organizing and documenting findings.
  • Problem-Specific Research: Conducting specialized research as needed.
Information Gathering

Data Entry and Management: Accurate Information Handling

Efficient data entry and management are essential skills for handling large amounts of information accurately.

  • Accuracy: Ensuring data accuracy to maintain data integrity.
  • Quality Control: Maintaining data quality.
  • Data Analysis: Going beyond data entry to analyze data.
  • Data Security: Handling sensitive information with care.

Technological Proficiency: Software and Tools Mastery

Proficiency in using software and tools is vital for various tasks as a VPA.

  • Software Proficiency: Familiarity with software applications for productivity.
  • Technical Troubleshooting: Ability to resolve technical issues independently.

Communication Skills: Effective Interaction

Effective written and verbal communication is essential for clear and efficient interaction.

  • Written Communication: Writing clear and concise messages and documents.
  • Verbal Communication: Communicating effectively through phone and video calls.
  • Active Listening: Listening attentively to instructions and feedback.

Adaptability: Flexibility in Task Handling

VPAs should be adaptable to handle diverse tasks and changing needs.

  • Task Flexibility: Comfortable with a wide range of tasks.
  • Adapting to Change: Handling changing priorities and requirements.

Attention to Detail: Meticulous Task Execution

A keen eye for detail ensures precision and accuracy in tasks.

  • Careful Review: Thoroughly reviewing work for errors.
  • Proofreading: Checking documents for spelling and grammar.

Task Tracking: Efficient Progress Monitoring

Efficiently keeping track of tasks and monitoring progress is crucial.

  • Task Management: Organizing and overseeing multiple tasks.
  • Progress Updates: Providing regular updates on task status.

Self-Motivation: Independent Task Execution

Self-discipline, motivation, and a strong work ethic are essential qualities in a VPA.

  • Initiative: Taking the initiative to complete tasks independently.
  • Productivity: Maintaining a high level of productivity without constant supervision.

Calendar Management

Effective management of appointments, schedules, and deadlines is a key responsibility.

  • Scheduling: Coordinating and scheduling appointments.
  • Reminders: Sending timely reminders for meetings and deadlines.

Final Thoughts

Understanding the diverse skills and benefits a Virtual Personal Assistant can offer is crucial for any business owner looking to streamline operations and enhance productivity. From organizational prowess to time management, problem-solving, and beyond, a skilled VPA is an invaluable asset in today's digital age.

At Virtudesk, we specialize in connecting business owners across various industries with highly skilled, remote-working professionals from the Philippines. Our focus is on providing you with a Virtual Personal Assistant who not only matches your specific business needs but also adds significant value to your operations. Whether you're in need of administrative support, data management, or creative assistance, our team at Virtudesk is dedicated to finding the perfect fit for your business.

Let Virtudesk be your partner in success. Embrace the power of delegation and watch your business soar. Connect with us now and take the first step towards a more productive and profitable future!

Want to know more about virtual assistants? Read on:

Frequently Asked Questions On Hiring A Virtual Personal Assistant

Why should I hire a virtual personal assistant?

Hiring a virtual personal assistant offers several benefits, including cost savings, increased productivity, and the ability to delegate routine tasks. By outsourcing administrative and non-core responsibilities to a virtual assistant, you can free up your time and focus on strategic and revenue-generating activities.

Will my virtual personal assistant be available during my business hours?

Virtual personal assistants can accommodate various schedules and time zones, depending on your needs. Many virtual assistant companies, including Virtudesk, provide assistance across different time zones to ensure availability during your business hours. Communication and coordination can be easily managed through technology, such as email, video calls, and project management tools.

How can I ensure data security and confidentiality with a virtual personal assistant?

Confidentiality and data security are crucial when working with a virtual personal assistant. It's important to establish clear guidelines and sign a non-disclosure agreement to protect sensitive information. Additionally, choose a reputable virtual assistant company, like Virtudesk, that provides secure systems, data encryption, and stringent privacy protocols.

How much does it cost to hire a virtual personal assistant?

The cost of hiring a virtual personal assistant can vary depending on factors such as their skill level, experience, and the tasks they will be handling. Virtual assistant companies like Virtudesk offer flexible pricing options to suit different budgets and requirements. It is important to consider the value and ROI that a virtual personal assistant can bring to your business rather than just focusing on the cost.

How will I manage and communicate with my virtual personal assistant?

Communication and collaboration with your virtual personal assistant can be easily facilitated through various tools and platforms. Email, instant messaging, video conferencing, and project management tools are commonly used for seamless communication. Establish clear communication channels, set goals and expectations, and provide regular feedback to ensure effective collaboration.

Can I hire a virtual personal assistant for a specific project or on a part-time basis?

Yes, you can hire a virtual personal assistant on a project basis or part-time depending on your needs. Virtual assistant companies like Virtudesk offer flexible options to cater to various business requirements. Whether you need assistance for a short-term project or ongoing support, you can find virtual personal assistants who are willing to work on a part-time or project basis.

How do I onboard and train a virtual personal assistant?

Onboarding and training a virtual personal assistant may involve providing them with access to necessary tools and systems, setting up communication channels, and outlining expectations and workflows. You can utilize video calls, screen-sharing, and document-sharing platforms to conduct training sessions remotely. Additionally, Virtudesk offers an onboarding program to help you streamline the process.

What if I am not satisfied with the virtual personal assistant I hired?

Finding the right match is important. If you are not satisfied with the virtual personal assistant you hired, you can communicate your concerns to the company and they will work with you to find a suitable replacement. The goal is to ensure your satisfaction and provide you with a virtual personal assistant who meets your expectations and requirements.

Can a virtual personal assistant help with social media management?

Yes, many virtual personal assistants have experience and skills in social media management. They can help create and schedule social media posts, engage with your audience, monitor analytics, and implement social media strategies to grow your online presence. When hiring a virtual personal assistant, you can specify your social media needs to find someone with the right experience.

Can a virtual personal assistant handle customer service tasks?

Virtual personal assistants can assist with various customer service tasks such as answering inquiries, managing customer support emails, and resolving customer issues or complaints. They can provide timely and professional responses to maintain a positive customer experience. Make sure to communicate your customer service requirements to the virtual personal assistant during the hiring process.

Recent Posts

7 Ways Virtual Assistants Introduce Cost Savings to Your Business

Ultimate Guide on How to Prepare for Tax Season

10 Essential Digital PR Tips for Small Businesses

Unlock Success: 9 Best Sales Pitch Examples to Inspire Your Strategy

Meet our Most Trusted

Partners & Clients

Byron’s photo

Byron Lazine

Co-Founding Chief-of-Operations at BAM (Broke Agent Media)

I’ve been using Virtual Assistants for years throughout all of my companies. Once we found Virtudesk the process got even easier and allowed us to scale out our hiring. Highly skilled and accountable professionals. 100% recommend!

Rebecca’s photo

Rebecca Julianna James

Realtor / Content Creator

Before getting started with Virtudesk I had my doubts that they would find what I was looking for. I needed a very particular person to add to my team and let me tell you I am highly pleased! My virtual assistant Myril is the best! I am excited to grow my socialmedia accounts with her. Thank you Virtudesk!

Chelsea’s photo

Chelsea Erickson

Realtor La Belle RE Group

I am very happy with the assistance Virtudesk is providing for my real estate business. This is a newer position for my company and we are working through the creation and efficiency.