Customer Services

The customer service virtual assistants at Virtudesk can help you attend to the common concerns of your clients. They can answer questions, address minor issues, and even troubleshoot problems.

Through our customer support virtual assistant services, we can help provide your clients with technical support, concierge solutions, and general customer service. Our VAs can also act as a 24/7 phone service and help create a good reputation for your brand.

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What a Customer Support Virtual Assistants Can Do for You

No matter how big or small your business is, there will always be customers and clients who will air their concerns through your hotline. At times, they might just ask questions, but they may also have some criticism about your products or services. It can be stressful to attend to everyone, so it’s a good idea to hire customer support virtual assistants who can handle the hard work. Here are some tasks they can do:

Concierge Services

Through concierge services, our customer support virtual assistants can help you ensure all your calls are attended to. The VAs you hire will always be ready to take your phone calls to answer any questions your customers may have.

Customer Support

Our VAs can assist your customers with their inquiries and other business-related concerns. With our First Call Resolution mindset, our virtual assistants will help your customers manage their issues as soon as possible.

Technical Support

The customer service virtual assistants you hire from us can provide technical support and help troubleshoot minor problems for current customers. They can also update accounts and provide important information about your products and services.

Virtual Assistant Demo Interview

We firmly believe in finding the right fit between our clients and Virtual Assistants.

That’s why we match clients with Virtual Assistants based on your requirements.

A few (usually around 3 or 5) Virtual Assistant candidates are presented to you to choose from for an interview.

The video of an actual interview for your reference

Get a Customer Service Virtual Assistant Now

All packages require a $450 set up fee at initial signing with a 3-month lock-in period.

View other packages

Part-Time

^$12³⁰

per hour

Get started

20 hours per week

^$984⁰⁰ per month

Full-Time

^$11⁰⁰

per hour

Get started

40 hours per week

^$1760⁰⁰ per month

All packages include

Dedicated Virtual Assistant

Dedicated Team Manager

Time Tracking Software

Meet our Most Trusted

Partners & Clients

Rick Garza

Bright and Early Productions

I’ll rate Virtudesk 5/5. My experience with Virtudesk was fantastic. I like your follow-ups and consistency is very refreshing and it makes me feel very confident in hiring Virtudesk.

Misti Bruton

AVO Realty

We hired a VA because we needed help on recruiting for agents and I am very satisfied with my Virtual Assistant. The experience with Virtudesk is really good and I am really really happy.

John Rainville

BrokersRealty.com

One of the reasons why we hire a Virtual Assistant is because a VA can’t walk out my door and take my business. Second, the cost value and the third is, we just had a super well qualified hardworking admin – I am very satisfied with my VA. We are also constantly getting follow-ups to ensure that we are very satisfied.